Terms and Conditions

Agreement between User and www.primelimocarservice.com

Welcome to www.primelimocarservice.com. The www.primelimocarservice.com website (the "Site") is comprised of various web pages operated by Prime 1 Logistics LLC ("DBA Prime Limo"). www.primelimocarservice.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of www.primelimocarservice.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.

www.primelimocarservice.com is a Limo Black Car Service Site. It simplifies the client booking experience by featuring fleet, transparent pricing, secure payment gateway.

Privacy

Your use of www.primelimocarservice.com is subject to DBA Prime Limo's Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

Electronic Communications

Visiting www.primelimocarservice.com or sending emails to DBA Prime Limo constitutes electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that DBA Prime Limo is not responsible for third party access to your account that results from theft or misappropriation of your account. DBA Prime Limo and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.

Children Under Thirteen

DBA Prime Limo does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use www.primelimocarservice.com only with permission of a parent or guardian.

Cancellation/Refund Policy

Prime 1 Logistics LLC requires cancellations BY EMAIL at least 2 hours prior to scheduled pickups for local (Miami-Fort Lauderdale) One Way Transfers for Standard Sedan and SUVs. Long-distance trips over 50 miles from Miami International Airport require a 24-hour cancellation request by email. For Premium SUVs and Premium Sedans and Sprinter Van, we require a 24-hour cancellation by email. Any cancellation not made within the required time by email will be charged the full rate of the scheduled trip. Hourly as directed reservations require 24 prior notice of cancellation. Please email your cancellation request to reservations@primelimocarservice.com to avoid a charge for the full amount of your reservation.

Wait Time Policy

Your vehicle is dispatched according to the flight’s estimated time of arrival. There is a 60-minute time allowance on Domestic and 60 minutes on International from the time the flight lands. There is a 30-minute time allowance from the scheduled Seaport pickup and 15 minutes from local address pickups. After the time allowance, a charge of $15 will be applied per 15 minutes for Luxury Sedan/SUV, and $25 for Sprinter. After 1.5 hrs. waiting time, the ride reverts to hourly charter charge from the original scheduled time at the hourly rate of the vehicle class. Your chauffeur will contact you via voice call or text upon the time of flight landing. If we are unable to contact you after the allowed time has exceeded, your ride will be marked as a no-show.

EXCESS CLEANING FEE | VEHICLE DAMAGE

If, during or after the transportation service, the company is required to expend an extended amount of time and material to clean the vehicle due to acts of the client or any passenger (i.e., spilling food & drinks, vomiting, prohibited smoking, excessive trash), the company, at its discretion, will charge the client additional fees to cover such expense. Damage to the vehicle in any way caused by actions of the client or any passenger will be charged in full to the client. The minimum clean-up fee is $250.

CAR SEATS

Prime 1 Logistics LLC assumes no responsibility for any injury or damages suffered by the user. Any car seat provided by Prime 1 Logistics LLC must be installed by the customer using our services. Chauffeurs are neither authorized nor certified to install any type of car seat provided by Prime 1 Logistics LLC.

ADDITIONAL STOPS

Additional stops less than 20 min will have an additional charge of $25.00. Additional requested stops exceeding 20 min will be billed as an additional hour based on the hourly rate of the selected vehicle.

Links to Third Party Sites/Third Party Services

SMOKING

No exceptions. We will terminate the ride if anyone is caught smoking without any refund. Prime 1 Logistics has the right to cancel the service and call local law enforcement if passengers are found carrying or using illegal substances. Smoking is prohibited, and the passenger is subject to a cleaning fee as explained in the cleaning fee policy.

CONFIRMATIONS

Credit card information will be required when you make your reservation. Upon receipt of your reservation request, subject to availability, we will email your confirmation. Reservations are not valid unless you received a confirmation email from Prime 1 Logistics LLC. We recommend that you make your reservation at least 48 hours prior to the actual pick-up time. However, last-minute reservations are possible depending on vehicle availability. Please check your confirmation carefully. If you find any errors in the confirmation email, please contact us immediately. Our drivers will be routed by the information on the confirmation email, such as pick-up address and pick-up times.

Links to Other Websites

www.primelimocarservice.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of DBA Prime Limo, and DBA Prime Limo is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. DBA Prime Limo is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by DBA Prime Limo of the site or any association with its operators.

Third Party Services

Certain services made available via www.primelimocarservice.com are delivered by third-party sites and organizations. By using any product, service, or functionality originating from the www.primelimocarservice.com domain, you hereby acknowledge and consent that DBA Prime Limo may share such information and data with any third party with whom DBA Prime Limo has a contractual relationship to provide the requested product, service, or functionality on behalf of www.primelimocarservice.com users and customers.

No Unlawful or Prohibited Use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use www.primelimocarservice.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to DBA Prime Limo that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner that could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of DBA Prime Limo or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends, or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. DBA Prime Limo content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular, you will not delete or alter any proprietary rights or attribution notices in any content.

You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of DBA Prime Limo or our licensors except as expressly authorized by these Terms.

Third Party Accounts

You will be able to connect your DBA Prime Limo account to third-party accounts. By connecting your DBA Prime Limo account to your third-party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third-party sites). If you do not want information about you to be shared in this manner, do not use this feature.

International Users

The Service is controlled, operated, and administered by DBA Prime Limo from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the DBA Prime Limo Content accessed through www.primelimocarservice.com in any country or in any manner prohibited by any applicable laws, restrictions, or regulations.

Indemnification

You agree to indemnify, defend, and hold harmless DBA Prime Limo, its officers, directors, employees, agents, and third parties, for any losses, costs, liabilities, and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules, or regulations. DBA Prime Limo reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with DBA Prime Limo in asserting any available defenses.

Arbitration

In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator's award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding, or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.

Class Action Waiver

Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and DBA Prime Limo agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.

Liability Disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. PRIME 1 LOGISTICS LLC AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME. PRIME 1 LOGISTICS LLC AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. PRIME 1 LOGISTICS LLC AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PRIME 1 LOGISTICS LLC AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF PRIME 1 LOGISTICS LLC OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

Termination/Access Restriction

DBA Prime Limo reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Florida and you hereby consent to the exclusive jurisdiction and venue of courts in Florida in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and DBA Prime Limo as a result of this agreement or use of the Site. DBA Prime Limo's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of DBA Prime Limo's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by DBA Prime Limo with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and DBA Prime Limo with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and DBA Prime Limo with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

Changes to Terms

DBA Prime Limo reserves the right, in its sole discretion, to change the Terms under which www.primelimocarservice.com is offered. The most current version of the Terms will supersede all previous versions. DBA Prime Limo encourages you to periodically review the Terms to stay informed of our updates.

Contact Us

DBA Prime Limo welcomes your questions or comments regarding the Terms:

Prime 1 Logistics LLC Email Address: info@primelimocarservice.com

Effective as of January 01, 2024